GreyWolf Bus - Terms and Conditions
1. General Information
- Service Provider: GreyWolf Bus is a passenger transportation service operating across various locations in Canada.
- Service Area: Services are subject to availability and operational routes within Canada.
- Acceptance: By using our services, you agree to these terms, forming a legally binding agreement.
2. Ticketing and Reservations
- Tickets: Passengers must purchase a valid ticket before boarding.
- Non-Transferable: Tickets must be used by the person whose name is on the reservation.
- Cancellations and Refunds: Refunds are subject to our cancellation policy.
3. Baggage Policy
- Passengers are allowed one carry-on and one piece of checked luggage. Additional luggage may incur charges.
- Prohibited items include hazardous materials, flammable substances, and illegal items.
- GreyWolf Bus is not liable for lost, damaged, or stolen baggage.
4. Boarding and Travel
- Passengers must arrive at least 30 minutes before departure.
- Government-issued photo ID is required for boarding.
- In case of delays or cancellations, ticket holders may receive alternate arrangements or refunds.
5. Passenger Conduct
- Passengers must behave respectfully towards staff and fellow travelers.
- Smoking, vaping, alcohol, or illegal substances are prohibited on the bus.
6. Accessibility
- GreyWolf Bus is committed to providing accessible transportation. Notify us of accessibility needs 48 hours before travel.
7. Limitation of Liability
- GreyWolf Bus is not liable for delays caused by weather, traffic, or mechanical issues.
- We are not responsible for any incidental damages arising from the use of our services.
8. Privacy Policy
- Your information is handled in accordance with Canadian privacy laws. We do not sell or share personal information.
9. Governing Law
- These terms are governed by Canadian law. Disputes will be resolved in the jurisdiction where GreyWolf Bus operates.
